Privacy Policy

What this website collects

This website has no forms, no accounts and no comment sections. We do not ask you to type personal details into the site. Like most websites, standard server logs may record technical information such as your browser type and the pages visited.

The site loads fonts from Google Fonts and embeds Google Maps, which are third-party services with their own privacy policies. Your browser may share technical details with those services when those parts load.

Information you give by phone

When you call, you may tell us your name, address and details of the damage. We use that information to dispatch a crew, to prepare a scope of work and to answer your questions. Calls to our line may be recorded for quality and training purposes.

We may share the details of your request with the licensed and insured professionals who respond, because they need them to do the work. We do not use your information for any other purpose than handling your request and improving how we answer calls.

Your choices

You can ask us what information we hold about your request and ask us to delete it where the law allows. Email contact@montebellowaterdamagepros.com or call (213) 776-0579.

If you prefer not to be recorded, tell the dispatcher at the start of the call, and we will explain what that means for your request.

Cookies and security

This site does not set advertising cookies of its own. Third-party services embedded on the site may set their own. We take reasonable steps to protect the information you share, but no method of transmission or storage is perfectly secure.

We may update this policy as the site changes. The current version is always on this page, and your continued use of the site means you accept the current version.

Contact

Questions about this policy can go to Montebello Water Damage Pros, 104 W Whittier Blvd, Montebello, CA 90640, or to contact@montebellowaterdamagepros.com. For a water emergency, call instead of emailing.